Automobile claim:
- Check to see if you or someone else is injured.
- If you need assistance, contact the emergency services (police, ambulance).
- Complete a joint report.
- Contact your broker and if the offices are closed contact your insurer (insurers generally offer a 24-hour emergency telephone service in the event of a claim). The insurer will open your claim file and ask you a few questions about the circumstances of the event. Respond to him to the best of your ability.
- Contact your broker and if the offices are closed contact your insurer (insurers generally offer a 24-hour emergency telephone service in the event of a claim). The insurer will open your claim file and ask you a few questions about the circumstances of the event. Respond to him to the best of your ability.
- Limit the damage, following a disaster, it is important to take the necessary measures to avoid any aggravation of the damage. It is also important to document losses incurred by taking photos and videos and keeping receipts for expenses incurred.
- In the event of water damage you must turn off the water supply, examine where the leak is coming from and try to stop it as best you can.
- With regard to theft, the filing of a complaint with the police authorities is mandatory.
- Authorize emergency work as needed.